Senior Client Services Manager


Ref: client services manager dublin


  • Generous salary up to €35K, depending on experience
  • 20 days annual leave plus 10 bank holidays
  • Free onsite parking
  • Full training will be provided


  • Manage phone calls to deal with enquiries and keeping customers extremely satisfied throughout the process
  • Liaise with our Production team to assign call-backs and schedule fitters to carry out post remedial work
  • Manage Sliderobes Web activities for each site
  • Prepare brochures for the post and action calls to follow up with the client
  • Carry out PR/Guarantee calls for each installation
  • Prepare documentation for fitters before installation
  • Have an excellent understanding of Sliderobes products and pricing
  • Update our CRM and other systems to the required standard
  • Provide customer support in the showroom as required
  • Undertake general administrative activities as required, including:
  • Distribute incoming post daily and handling outgoing post
  • Drafting correspondence
  • Maintaining files and records
  • Assisting with debt management
  • Other general administrative duties relating to customers, suppliers or the running of the site
  • Work with other members of the team in a supportive, collaborative manner, always ensuring that the focus is on delivering outstanding customer service
  • Always comply with our Company's policies and procedures
  • Any other reasonable duties that may be required from time to time



  • A minimum of 3 years' experience in a customer service environment
  • Excellent communication skills (both verbal and written)
  • Proactive, enthusiastic, and organised approach
  • Able to problem solve and provide the best solution for the customer
  • Confident in learning a CRM database
  • Computer literate
  • Have a bright personality and love to speak to people to build and nurture relationships
  • The ability to work as part of a vibrant team




Email your CV to careers@sliderobes.com or

Click here to apply

Sign Up For Inspiration

Stay updated with the latest ideas and trends in interiors

Sign Up